We complete most tasks normally in 48 hours, Monday to Friday. If you request a task over the weekend, we generally start looking at these tasks on Monday unless we deem it to be an urgent problem.
What do we classify as an urgent problem?
#2 -It has been hacked
#3 – Members can’t log in
#4 – New members can’t sign up
* We classify a production website as being fully available to the general public and that the public can buy a membership or courses directly from the website.
