Thank you for your payment and a receipt for your purchase should have been emailed to you. However, if you don’t see the receipt in your inbox please check your junk folder.

To help us fix your problem as quickly as possible we do need some general and login information connected to your WordPress Admin account and also your hosting provider FTP details?

  • This should be a number that you are normally available between 9am to 5pm PST.
  • Website URL

  • WordPress Login Details

  • We need your main administration username
  • We need your main administration password.
  • Any additional information you think we might need.
  • Drop files here or
    Max. file size: 1 GB.
      If you can provide some screenshots of any small initial layout changes you might need that would be great. We have found this save our clients a lot of time and is one of most effective methods of communicating these type of changes that you might require. Here's also url to a free Chrome & Firefox extension that a lot of our clients love to use: Awesome screenshot: Capture and Annotate - https://www.awesomescreenshot.com/

    If you have any questions please email us at: support@wp-tonic.com

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